Our Mission
We believe that your family and business are special. We know your needs are special as well. We will work with you to make sure you understand your coverage and that your policy fits your needs. We understand that insurance can be confusing. We try to break it down to make it easier to understand. We are here to help!
About Sincerity Insurance Solutions
Dedication. Expertise. Passion.

Melissa Probst
Melissa Probst is the owner of Sincerity Insurance Solutions. She specializes in Property Casualty insurance and life insurance. She has been a licensed insurance agent since 2012. Melissa is a single mom of one son, Elijah whom was adopted from foster care in 2009.
Melissa obtained her Associates Degree in Business from College of DuPage and her Bachelor's degree in Business Management from Herzing University.
Melissa's favorite part about working in insurance is helping people and being a independent agency allows us to advocate better for our clients.

Erin Hightower
Erin Hightower is the Office Director of Sincerity Insurance Solutions and a licensed insurance agent.
She earned her Bachelor’s degree in Interpersonal Communication Studies from Illinois State University, along with a minor in Psychology from St. Ambrose University. Erin is a proud mom with two kids and a pet lover with two cats and a bunny. She enjoys working with the Sincerity Insurance Solutions team because of the shared commitment to client care and a positive, collaborative work environment.

