About Sincerity Insurance Solutions

At Sincerity Insurance Solutions we take pride in making insurance easy to understand for our customers. We believe in integrity and honesty.

Our Mission

We believe that your family and business are special. We know your needs are special as well. We will work with you to make sure you understand your coverage and that your policy fits your needs. We understand that insurance can be confusing. We try to break it down to make it easier to understand. We are here to help!

About Sincerity Insurance Solutions

Dedication. Expertise. Passion.

Melissa Probst

Melissa Probst is the owner of Sincerity Insurance Solutions. She specializes in Property Casualty insurance and life insurance. She has been a licensed insurance agent since 2012. Melissa is a single mom of one son, Elijah whom was adopted from foster care in 2009.

Melissa obtained her Associates Degree in Business from College of DuPage and her Bachelor's degree in Business Management from Herzing University.

Melissa's favorite part about working in insurance is helping people and being a independent agency allows us to advocate better for our clients.

Erin Hightower

Erin Hightower is the Office Director of Sincerity Insurance Solutions and a licensed insurance agent.

She earned her Bachelor’s degree in Interpersonal Communication Studies from Illinois State University, along with a minor in Psychology from St. Ambrose University. Erin is a proud mom with two kids and a pet lover with two cats and a bunny. She enjoys working with the Sincerity Insurance Solutions team because of the shared commitment to client care and a positive, collaborative work environment.

Jackie Cohen

Jackie Cohen is a dedicated property and casualty insurance specialist with over 5 years of experience, committed to helping families and businesses protect what matters most.

She provides personalized guidance to ensure her clients have the right protection and peace of mind.

When she’s not helping clients navigate the world of insurance, Jackie enjoys spending time with her teenage son, Ben, and her adorable puppy.

Abi Meade

Abi Meade is our Life Insurance Specialist.

Born and raised in Phoenix, Abi is newly engaged to her fiancée Jackie. She recently adopted an adorable Labrador mix, Milo. Since becoming licensed in 2023 she has dedicated her career to helping nonprofits, under-served communities, and new families find the protection and peace of mind they deserve.

Abi's approach is built on trust, transparency, and a genuine commitment to serving others.