⭐ What People Are Saying About Us

“Sincerity Insurance truly goes above and beyond. I would especially like to recognize Erin Hightower and Melissa Probst for their outstanding service and dedication.

Their commitment to finding the right coverage is unmatched. They work tirelessly to ensure their clients' needs are met and consistently go the extra mile to provide exceptional support throughout the process.

I have nothing but great things to say about Sincerity Insurance and their team. If you're looking for an agency that genuinely cares about its clients and works hard to deliver results, I highly recommend them.”

“Switched to Erin and Sincerity Insurance after 30+ years with another carrier. She was outstanding in answering questions while explaining coverage. Very simple process.”

“When my fiancé and I were looking into some auto insurance, Erin jumped in to try to help when we were on a tight timeline. We ended up getting coverage elsewhere, but we didn’t feel pressure to go with them. We just appreciated the guidance.”

“I received a email from Melissa because I had been looking for insurance. She reached out to see if she could help. I was a bit rude as I thought it was just another spam message. She replied back saying we are here to help if you need us and sent me a link to her website and reviews. I then felt at ease and called. By the time we got off the phone I found myself saying "Thanks girl" and talking to her like a old friend. She made my policy easy to understand, saved us money and honestly I like her. Being in another side of the insurance industry I know our industry can be fast talking sales people. Melissa is NOT that AT ALL. You can tell she loves helping people and I can say I loved having her help!”

“Melissa is a rockstar agent -- she's always prompt, thorough & proactive in making sure my family and I are well covered. Every year, she makes sure to "shop" on our behalf to make sure we have quality and cost effective coverage. I wouldn't trust anyone else to take care of our insurance needs.”

“Finally an agent that put the customer first!!!
I thought I was doing myself a favor and used an agent that was a longtime friend of the family. After several years of service, and after screw up after screw up, I called Melissa. Melissa compared companies, and saved me over $600 on the very first policy. Switching agencies was a no brainer, and not only did I save tons of money, but I received better boating insurance coverage. I will be having Melissa look into all my many, different policies in the near future.

This originally scary and daunting process of finding insurance ended up being so quick and simple for me and my family. Thank you Melissa!!!”

“Recently I got my renewal for my insurance and it had almost doubled. I decided it was time to start looking. Ended up speaking with Melissa and she said she would see what she could do. She came back with a policy that was less than my policy was originally. So I have made the switch. She took care of the insurance getting switched over with the mortgage company and getting my billing set up for the car policy. Thank you young lady for all your help. You sure know your stuff”

“We have had nothing but excellent service from Melissa! She is always available for questions and is simply a nice person. I recommend her to everyone! 2 weeks after we moved into our home we had a break in. I called her and she made herself available immediately. She went over and above to make us feel comfortable and took care of everything with the process of recovery. She was AMAZING!!!!”

“We just used this agency for our new homeowners insurance for our first home. I was very nervous about the whole process and they were so helpful. They followed up with my mortgage company to get the information so that way we could get the paperwork to close. My mortgage person is horrible about responding but they stayed on them to make sure that there was no hold up on the insurance side of things. Honestly I wish they did mortgages as well because they were fast and always replied right away. They were so patient with my lack of knowledge of insurance and walked me through it completely. Also I started looking at pricing on my own before I talked to them and the rates were really good.”

“Melissa truly takes the stress and guess work out of insurance! She has our best interests at heart and knows this business well. I have recommended Sincerity Insurance to family and friends.”

“We first met Melissa when we were shopping our homeowners insurance. She found us the best price and the best coverage. Then we decided to let her look at the auto insurance. Saved us a bit and having it all in once place was convenient. We will be contacting her to discuss life insurance shortly. We appreciate all your hard work!”

“Melissa's communication skills are top notch and she works very hard to provide her customers with the best options that fit their needs. She recently helped my family with homeowner and car insurance and we couldn't be happier.”

“Melissa Probst with Sincerity Insurance Solutions was so helpful, caring, and genuinely took time to find us the best policies, rates, and coverage. We will definitely be recommending Melissa Probst and Sincerity Insurance Solutions!!!!”

“Called about homeowner's insurance. Cut my policy in half for the same coverage. I highly recommend Melissa.”

“Melissa was awesome! She was able to get me a quote quickly and then answered all my questions. This was by far the easiest home insurance purchase for me!”

“Melissa has been our insurance agent for almost 10 years. We wouldn't trust anyone else. She gets things done and finds you the best price. Could not recommend strongly enough.”

“Wonderful working with Melissa. Saved me 20% with the switch from my current insurer. She was always available and no pressure at all.”

“Great! They reviewed my policy and I was missing very important coverages for my state (WIND...in Texas...on the coast!). I had no idea. I thought well the price is going to be way more. Nope. Added on the wind coverage and it still was $800 less. they asked about a flood policy and I said I would want one. That cost $400 so I saved $400 and got wind and flood coverage! Thank you all for helping me with all of this confusing insurance stuff. I feel safe in ya'alls hands.”

“I’ve worked with many independent insurance agents that has made the process stressful. Once I met Melissa she took the time to explain what I needed for my business. She’s very knowledgeable about the insurance industry. I would definitely refer others to her. Thank you Melissa for all your assistance!!”

“Last weekend I spent hours on the Internet trying to find insurance for my business. Since I have no business experience and I’m just starting everything was coming back very highly priced. I asked for help on Facebook and a friend of mine recommended Melissa. She explained to me what was probably causing the right to be so high is because sometimes the system doesn’t take into account your experience. She spoke to me for a little bit and then went to work. The next day she had two quotes for me to compare. She explained them to me and both of them were reasonable priced. She said that she was had to speak to the company and explain to them that I have been in the trades for a very long time but I’m just going out on my own now. Makes sense to me. Thanks for all the help.”

“Melissa is the BEST! Seriously let her quote ALL your insurance needs!
I know it is super easy to think switching is a pain and push it off. After having Melissa look over my policies (which WAS with a different company and learning all the truth about my coverage and what was not covered—that I thought was covered because my past agent told me it was 🤦🏼‍♀️🤦🏼‍♀️) I was so glad to have Melissa on my side. She was personable,honest, she broke it down so I could understand it, she was concerned and she was straight to the point. Let me just say, we should all have Melissa as our agent. I have learned a new appreciation for agents like Melissa that care about their jobs and the clients needs. Melissa made the transition so easy and I am so glad I made the switch. 👉🏼Oh and she saved me over $1400 on my house and car insurance! We are all winning together 🙌🏼🙌🏼 Thanks you Melissa!”

“Melissa is awesome, she's helpful with any and all questions and if she can't help she'll let you know. She saved me $800 per month on my business insurance, can't beat that!”

“Such a help! We had our insurance go up a lot at renewal and found this location on a search. So helpful explaining things to us and we saved $925 a year!”